No. We simply cannot be held responsible for your own personal stones, so please don't send them to us. All supplies and designs must come only from us.

No. If you need to have jewelry that you own repaired, do not send it to us. Contact your local jeweler for help with this.

Store in a tarnish-proof jewelry bag. These items have been hand oxidized which give the dark antiqued color on the silver. If your jewelry becomes more tarnished bc it has not been stored in a tarnish-proof bag or airtight container, simply use a jewelry cleaning cloth on the areas that you want to bring back to a shiny silver.

J.Vickroy Jewelry is handcrafted and many of the stones are delicate. Do Not Use Commercial Jewelry Cleaner on any of this jewelry because it can harm the finish. Simply wash the items in lukewarm (not hot) water with a gentle liquid soap and promptly dry with a soft cloth.

Yes! We are NOT a mass produced high quantity jewelry manufacturer. In fact, that's not our goal at all! We want to create unique and different designs and love variety. We would love to create a unique item for you. If you are interested in this, please contact us and we can discuss ideas. A 50% deposit is required upfront, and the remaining 50% will be charged to you upon completion.